Who we are

Print Austin. Our website address is: https://printaustin.com

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your questions and requests
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information on what was purchased, when it was purchased, and
  • Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We do NOT sell, or share your information with third party organizations. Any information provided to Print Austin will be secured.

Payments

We accept payments through Square payment services. When processing payments, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Square Privacy Policy for more details.